Privacy Policy

How Chef Link Express Handles Your Data

This page explains what information we collect when you browse our catalog, place an order, or contact our support team. It also outlines your rights and how to reach us with privacy-related requests. Last updated: 15 January 2025.

Information We Collect

We collect data that you provide directly and data generated automatically when you use our website.

  • Form data: your name, email address, phone number, and the content of messages you send through our contact forms.
  • Order details: business name, delivery address, and order history when you purchase wholesale equipment or supplies.
  • Technical data: browser type, device information, IP address, and pages visited, collected through cookies and analytics tools.

How We Use Your Information

Your data is used for specific, limited purposes tied to our wholesale service.

  • Processing orders, managing delivery schedules, and handling repeat purchases.
  • Responding to inquiries about products, pricing, or order status.
  • Improving our website experience through aggregated analytics and usage patterns.
  • Sending service-related updates only if you have opted in to receive them.

Cookies and Tracking

We use cookies to remember your preferences, keep your cart updated, and understand how visitors navigate our catalog. Analytics cookies help us measure page performance and identify areas for improvement. You can disable cookies in your browser settings, though some parts of the site may not function correctly without them.

Data Storage and Sharing

Information is stored on secure servers and retained only as long as needed for the purposes described above. We do not sell your personal data. We may share limited data with third-party processors that support our operations, including hosting providers, email services, and order management platforms. These partners are bound by confidentiality agreements and may only use your data to perform services on our behalf.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or transfer your personal data. You can also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below. We respond to verified requests within 30 days.

No Misleading Claims

We do not make false statements about product availability, pricing, or performance. Product descriptions reflect actual specifications, and any warranties are stated clearly at the point of sale. We do not fabricate endorsements or create false urgency around limited stock.

Contact for Privacy Requests

For questions about this policy or to submit a data request, reach our team:

Chef Link Express

400 Mashele Falls
Pamelahaven, MP 6874

+27238074129

info@cheflinkexpress.com

We handle all privacy inquiries directly and do not share your information with unrelated third parties.

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