These terms govern how you may order commercial culinary equipment and kitchen supplies from Chef Link Express, how orders are fulfilled, and what each party is responsible for when using this website.
Chef Link Express supplies professional-grade cookware, chef apparel, knife sets, pastry tools, and related kitchen essentials to restaurants, catering businesses, and hospitality training centers. We operate as a wholesale supplier and do not provide installation, kitchen design, or on-site repair services. Product availability and delivery scheduling depend on your delivery zone and current stock levels.
Orders are grouped by category and confirmed only after we verify stock and delivery scheduling for your commercial zone. Quantity pricing is applied at checkout based on the items in your cart. We reserve the right to correct pricing errors, adjust minimum order quantities, or cancel an order if a listed product is no longer available. In such cases, we will notify you before any charge is finalized.
Delivery windows are scheduled for commercial zones and confirmed before dispatch. Risk of loss passes to you once the shipment is delivered to the address you provided. You are responsible for inspecting goods upon delivery and reporting any visible damage or shortages within 48 hours. Claims submitted after this period may not be eligible for replacement.
You agree to provide accurate business and delivery information, ensure someone is available to accept the shipment, and use the products in accordance with their intended purpose. Equipment must be operated and maintained according to the manufacturer's guidelines. Misuse, unauthorized modification, or use of products beyond their rated capacity voids any applicable warranty.
To the fullest extent permitted by law, Chef Link Express is not liable for indirect, incidental, or consequential damages arising from the use or inability to use purchased products. Our total liability for any claim related to an order is limited to the amount you paid for that order. This limitation does not apply where prohibited by applicable consumer protection legislation.
We may suspend or terminate your access to this website and your ability to place orders if you breach these terms, provide false information, or engage in conduct that disrupts our operations. You may stop using the site at any time. Termination does not affect your obligation to pay for orders already confirmed and scheduled for delivery.
We may update these terms periodically to reflect changes in our services, legal requirements, or operational practices. The revised terms will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms. For significant changes, we will provide notice through the contact details you have on file.
If you have questions about these terms, order disputes, or warranty claims, contact us at info@cheflinkexpress.com or call +27238074129. Written correspondence may be sent to 400 Mashele Falls, Pamelahaven, MP 6874.