Support Desk

Direct lines for order help and equipment questions

Whether you need to adjust a scheduled delivery, confirm stock on a knife set, or sort out an invoice for your catering account, the ChefLink team responds through the channels below. Pick the route that fits your workflow.

Phone support

Best for urgent delivery changes or time-sensitive order issues during business hours.

+27238074129

Email for orders

Send order references, packing queries, or follow-up requests for repeat purchases.

info@cheflinkexpress.com

Trade counter

Walk-in visits for hospitality training centers and local restaurant buyers.

400 Mashele Falls
Pamelahaven, MP 6874

Response times

Order queries are answered within one business day. Delivery scheduling questions get a same-day reply when sent before 14:00. Equipment warranty claims are routed to the product team within 48 hours.

1 day

Order and invoice queries

Same day

Delivery scheduling before 14:00

Need a different route? Contact page or Support overview

Contact ChefLink Express

Reach the support desk for order scheduling, account questions, or guidance on the right equipment for your kitchen. Our team responds during business hours and can route your query to the correct department.

Direct lines

Support desk hours

  • Monday – Friday 07:00 – 18:00
  • Saturday 08:00 – 14:00
  • Sunday & public holidays Closed

Order scheduling for commercial delivery zones is confirmed by phone. Email queries about invoices, product availability, or account setup are answered within one business day.

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